It can be annoying to open the new mobile phone and have no manual and along with it no clue as to how it works, some flagship phone shops offer a demo service before you buy so you can get a flavour of the features and a feel for the device but if you havent had such service i have found http://www.youtube.com/ to be very useful, sure you can watch a monkey on a segway at lunchtime who wouldn't blame you for that? but there are phone fans who have posted video demonstration for a vast array of phones this can be an eye opener for many who see their phones as a stranger at the beginning.
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